Russian-Speaking Customer Support Specialist | Lisbon
Job Description:
About the Opportunity
Join a global technology leader behind one of the world's largest social media platforms, part of Meta ecosystem, supporting businesses in scaling their digital presence.
You will work in a fast-paced international environment, helping small and medium-sized businesses grow through online advertising solutions.
Location: Lisbon, Portugal (On-site)
Type: Full-time | Permanent
Languages: Russian (C2) + English (C1+)
How to Apply; Send your CV to [email protected] or Use Application Form
What You'll Do
- Support SMB clients via chat, email, and phone
- Assist with digital advertising campaigns and platform usage
- Provide pre- and post-sales support
- Troubleshoot technical issues (ads delivery, platform bugs)
- Identify growth opportunities and optimize client performance
- Share product feedback with internal teams
Requirements
- Russian (C2) and English (C1+)
- Strong communication and problem-solving skills
- Customer-first mindset with empathy
- Ability to manage and de-escalate complex situations
- Basic computer skills (advanced skills are a plus)
Benefits
- Health insurance from day one
- Relocation support (housing + flights)
- Meal allowance + free healthy meals on-site
- Portuguese language courses & training programs
- Career development and internal growth opportunities
- Easy access to public transport
Why This Role Stands Out
- Direct exposure to global digital advertising ecosystem
- Strong entry into tech & social media industry
- Full relocation package ideal for international candidates
- High-growth environment with structured training
This role is ideal for candidates who want to break into global tech and digital advertising — top performers will quickly transition into specialized or client-facing growth roles within the ecosystem...