About the Client

Our Client is a global leader in the social media industry, connecting hundreds of millions of users worldwide through innovative digital experiences. With a strong commitment to online safety, user experience, and digital integrity, the platform continues to shape the future of online communication.

• Location: Lisbon, Portugal
• Work Model: On-site
• Employment Type: Full-Time
• Language Requirements: Czech (C2) & English (B2+)
• Relocation Support: Available for Candidates with Work-Permit

Key Responsibilities

• Review videos, images, text, audio, comments, and user-generated content
• Ensure content complies with platform policies and community guidelines
• Identify and remove content that violates standards
• Process appeals and moderation requests accurately
• Apply content classifications and labeling procedures
• Document moderation decisions and recurring trends
• Collaborate with policy, compliance, and legal teams when necessary
• Stay informed about policy updates and platform changes

Requirements

• Fluent Czech language skills (C2)
• Good English communication skills (minimum B2)
• Strong attention to detail and analytical thinking
• Ability to work with repetitive tasks while maintaining accuracy
• Comfortable working within structured guidelines and procedures
• Strong decision-making and critical-thinking skills
• Professional approach when reviewing sensitive content
• Previous experience in content moderation, customer support, trust & safety, or social media environments is considered an advantage

What We Offer

• Health insurance from day one
• Relocation support package
• Company-supported accommodation assistance
• Initial and annual flight support
• Meal allowance in addition to base salary
• Free healthy meals at the office
• Portuguese language courses
• Sports activities and social events
• Continuous learning and professional development opportunities
• International and multicultural work environment
• Career growth opportunities within a global organization

If you are looking to build an international career within Trust & Safety and Social Media Operations while living in Portugal, we would love to hear from you...